Warranty Claim

We're sorry for the problems you encountered. Please leave us your information below and we will reply to you soon. Learn more about the warranty terms and conditions.

  • Name *
  • Email *
  • Select the anomaly you encountered.
    Defect *
  • Please find the number near the QR code on packages.
    Security Code *
    How to get the code?

    The authentication label is on the side of the package, scratch off the coating to reveal the 18-digit security code. Please see the below illustration.

  • Please describe details of the problem.
    Description of Problem *
  • Attachment
    Please attach a picture or video to demonstrate your issues.

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  • Proof of Purchase
    Please attach a picture of receipt or other proof of purchase if you have.
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